5 Technical Issues of
Any Mobile Health Hotline Service:
1-Communication:
Consideration:
1. Form factor of the device
2. On-board capabilities .
e.g: GPS (Location services needed)
3. Operating
System (OS) to handle processing
4. On-board application (service on health application
-depend on; type of OS and way app. is loaded onto device
5. Multi- lingual capability
6. Connectivity to other medical devices
e.g : Bluetooth
7. Power requirement for device
8. Device-side security
9.On-SIM capabilities
2-Transmission:
Consideration:
1.Format: video, text, data and video
2.Protocol- GSM/CDMA
3.Coverage
4. Availability
5.Bandwidth
3- Identification
Consideration:
1. Server-side security
2. Identity
3. Consent- Collects/shares medical record data
4. Management
Consideration:
1. Health Content Management
2. Health Knowledge Application
3. Health Service Directories:
-
Component in system : clinics, hospital/
emergency services
-
Through appointment scheduling services
4. Billing and cost management
– - Service, transaction, customer &
corporate
5. Service management
S 5. Storage
Consideration:
1. Administrative data – Customer ID, billing
history
2. Health data – EMR/PHR/MHR
3. Media –PACS
4. Messaging standards-HL7
5. Coding standards –for diagnoses + clinical
content
post: Monday, 12/11/12
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